The 'Bell Man' did indeed show up within the time frame promised...BUT....he couldn't fix the problem.
A little back story:.
In our neighbours back yard is a little green box filled with Bell wires. In the past it has given problems. Four days ago there was a Bell truck parked outside the neighbours house and the box was in pieces in their back yard. Wires everywhere. My guess is that THAT Bell man botched something.
The Bell man who was here last night said the problem was way down the road and someone else would have to look at it. The Bell man who is here now says the problem is way down the road IN THE OTHER DIRECTION.