Why? As I age I find myself asking this question every day. Why is it when you arrange to have something done you have to remain on top of the situation to ensure people are doing the job properly? You think you have all your 'ducks in a row' and without warning one of them, for no apparent reason, waddles off to look at a fat June bug and the whole project is derailed. Why does this, then, mean more work and time (precious time by the way) for yourself? Why does it mean more running around getting everything reset, finding out which 'duck' derailed and putting it back on track? Shouldn't those that got everything all wrong be doing the work to get it all right again? Shouldn't things be simple when you get older and are retired and have less energy to waste on needless repetition of instructions? Why isn't it working out like that? Why? Is anyone else finding that people today are not listening, understanding, that they have no pride in their work? Is anyone else finding there is no 'service excellence' or 'customer service' anymore; that products are shoddy and workmanship sloppy? Is it just that we're old now and people don't think we know what we want? I most certainly DO know what I want and how I want it and I'm getting sick and tired of doing other people's work FOR them.
Oops...I forgot to mention this is a rant. Sorry.