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Saturday, 13 January 2018

Picture Perfect

Picture this if you will;  a group of men and women sitting in a cosy conference room at City Hall while outside sub zero temps and raging winds pluck at the outer wear of countless transit riding citizens.  They are upset (the City staff, not the citizens) because they keep getting phone calls from irate citizens saying things like, "the timetable posted here at the bus stop says the bus should be here but it's NOT".  "I know how to fix this issue." says one 'stable genius' (to coin a phrase).  "All we have to do is take down the time tables."  "Yippee....great idea."  And so the timetables came down and a sign that advises "there's an app for that' went up.  The same group of folks four days later are now visibly upset because of all the complaint calls they are getting that the timetables are no longer posted.  What do do, what to do?  Of course, why didn't we think of it sooner.  Put the signs back up.  Yes fellow citizens of Guelph, this is where our tax dollars are going, to the removal, reprinting and replacing of timetables at the bus stops.  Obviously not one of those morons has ever been standing at a frigid bus stop for twenty minutes or more wondering where the bus is.  When your fingers are frozen together and your eyebrows are frosted from your breath and the bus is LATE you want a real person to talk to, not some cold and heartless app that tells you what you already know...that the dang bus is LATE.

14 comments:

  1. Sadly this is all too familiar. Stable geniuses all over the world work in much the same way. Hiss and spit.

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  2. If this wasn't so idiotic - it would be funny. Where is the bus anyway?

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  3. You can bet "they" have not waited for a bus in January. Or August.

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  4. Hopefully, that crowd won't be rising to higher office. As an elected official, you can get away with a lot of bad stuff if you can manage to get the buses to run on time. It's one of the basics.

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  5. Unreal, isn't it? And yet, it happens so often. People don't think.

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  6. What? Aren't buses supposed to be late?
    Always?
    Huh

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    1. From what my daughter says Guelph buses are fairly reliable....obviously some issues like traffic, weather and mechanical failure will happen...but according to her it's not bad at all.

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  7. Hey Delores,

    Baffling, bungling bureaucracy! Then you wait for one timetable and several timetables show up at once...

    Gary 😱

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  8. Sadly, most people have never driven a bus so have no real clue as to what the driver's go through dealing with both their own management who expects them to be supermen and women as well as the general public who mostly complain and never say a kind word to the drive who is also out there in the freezing cold often with no heat on their bus or other problems caused by the cold weather. My husband drives a city bus and if you want horror stories I'll be glad to give them to you all. From having to go in at 4:30 a.m. when it something in the -degrees out there to start the bus and get it ready to pick up people at 5:30......when windshield wipers are stuck, lights need to be replaced or some other maintenance issue before they can safely pick people up to get them to work. Then all day, every day dealing with cars who block intersections, making the bus late. From passengers throwing up in the back of the bus and leaving without saying a word until the smell permeates the entire bus and the driver has to don hazmat gear to clean it up....making the bus late. To other drivers who skip parts of routes so they can get in "early" and when my husband sticks to the proper route and gets in at the expected time gets told "YOU'RE LATE" when he is really NOT LATE. Everything is online as it relates to timetables so if anyone wants to know if their bus is LATE, has been TAKEN OUT OF SERVICE DUE to MECHANICAL ISSUES, or other such as ACCIDENTS, BLOCKED TRAFFIC, etc. They can stop taking selfies or watching YouTube and check the website. Does that answer any questions you might have? If not, let me know.....because I've got MORE. No, I'm not mad just want to set the record straight. Please don't blame the drivers. Most of them are decent, hard-working individuals who are trying to do the best that they can.

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    1. Oh my goodness... I certainly did't mean to rile anyone. My issue is NOT with bus drivers...lheavens, I haven't been on a bus in over thirty years. My issue is with the folks at city hall who are so out of touch with their fellow citizens. I'm sure your husband and most of the bus drivrers out there are just good folks trying to do their job.

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  9. Once again, it's an example of the problem of not having actual people making these decisions. Rather, we have sanitized, privileged fools who have never worked a day in their life declaring what's necessary for regular people.

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    1. All they seem to be inerested in is what makes life more pleasant for them.

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  10. Call me old fashioned but I still like to read a timetable on a sign and not on an app!

    I only use public transport occasionally, but I am thankful it is there when I need it.
    Some folks who live in rural areas are not so fortunate.

    Hope you've stayed warm this weekend.

    All the best Jan

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It's lovely to know someone else is out there. Please leave me a comment...pretty please.