Saturday, 13 January 2018
Picture this if you will; a group of men and women sitting in a cosy conference room at City Hall while outside sub zero temps and raging winds pluck at the outer wear of countless transit riding citizens. They are upset (the City staff, not the citizens) because they keep getting phone calls from irate citizens saying things like, "the timetable posted here at the bus stop says the bus should be here but it's NOT". "I know how to fix this issue." says one 'stable genius' (to coin a phrase). "All we have to do is take down the time tables." "Yippee....great idea." And so the timetables came down and a sign that advises "there's an app for that' went up. The same group of folks four days later are now visibly upset because of all the complaint calls they are getting that the timetables are no longer posted. What do do, what to do? Of course, why didn't we think of it sooner. Put the signs back up. Yes fellow citizens of Guelph, this is where our tax dollars are going, to the removal, reprinting and replacing of timetables at the bus stops. Obviously not one of those morons has ever been standing at a frigid bus stop for twenty minutes or more wondering where the bus is. When your fingers are frozen together and your eyebrows are frosted from your breath and the bus is LATE you want a real person to talk to, not some cold and heartless app that tells you what you already know...that the dang bus is LATE.